1. Return Window

• You have 30 days from delivery to request a return.

• Requests made after 30 days cannot be accepted.

2. Item Condition

• Items must be unused and unworn.

• Items must have all original tags attached.

• Items must be in their original packaging.

3. Exclusions (Final Sale)

• Custom or personalized items cannot be returned.

• Sale or clearance items are final sale.

• Gift cards cannot be refunded.

4. Return Shipping & Fees

• Customers pay for return shipping costs.

• Shipping fees from the original order are non-refundable.

• We recommend using a tracked shipping service.

5. How to Start a Return

1. Email us at customerservice@aptlyspace.comwith your order number.

2. Please include a picture of the products received and intended to be returned.

3. State the reason for your return.

4. We will send you the return shipping address and instructions.

6. Refunds & Processing

• We process refunds within 5 business days of receiving the item.

• Funds return to your original payment method.

• Bank processing may take an additional 3 to 5 business days.

If you do not receive an email in your email inbox regarding your account or order, please check your spam folder.

If the issue is still unresolved, please use the contact us form and a customer representative will assist you as soon as possible.